We are often asked by clients and bulletin readers "what else do you do?" Now we always like to be responsive to requests like this (!) - so we've added a special article this month with some brief examples of the varied ways we have been working with clients in the last two months….if they ring any bells with you, let us know and we'd be delighted to chat about how we could help you with similar business problems and needs!
Tailored Workshop Programme - "Excellence in Project Leadership"
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Our Client |
A major international IT services organisation |
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Their Business Need |
To increase project profitability |
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Their Training Need |
To build interpersonal skills within their project management group, develop advanced leadership, influencing, presentation, negotiation and commercial capabilities and equip project managers with the ability to have difficult conversations with clients |
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The Programme |
We developed a 5-day programme (over 2 modules) using tailored role plays, 360o feedback and highly interactive workshop sessions. Use of real-life case studies meant that learning could be immediately applied |
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Results |
This is an on-going programme and feedback so far has been excellent with lots of war stories to demonstrate ROI The quote below from a senior programme manager summed it up nicely! I felt that the EPL course joined it all together and showed how the various tools and techniques can be used for real effect in fulfilling my day to day responsibilities. Through the course I have been made more aware of areas in which I have got room to develop, and given the tools and direction to enable me to effect change in those areas. I have also been shown areas of strength/competence which I can further develop and build on. Judith and Ian are excellent course leaders, and really ensured that the attendees are able to identify real opportunities to use the tools and techniques to enable us to improve the quality of the work we do on a day to day basis. An excellent course excellently delivered. I look forward to applying what I have learned and an opportunity where I can attend further courses that develop further on the foundation this course has laid. |
1-1 Coaching - Developing Advanced Negotiation Skills
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Our Client |
A well-known publisher |
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Their Business Need |
To improve margins |
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Their Coaching Need |
The end client here was a sales and marketing director, faced with some challenging upcoming negotiations with key customers. They wanted to develop the skills and confidence to approach these negotiations from a position of strength |
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The Programme |
A short series of 1-1 coaching sessions to build confidence, skills and tools for planning and conducting negotiations - and feeling in control of the meeting |
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Results |
Feedback was excellent and we are eagerly awaiting the business results! |
Tailored Workshop Programme - Management Development for an SME
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Our Client |
A London based international development organisation |
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Their Business Need |
The organisation has been growing steadily and the demands on their people are growing too. Their team of managers need to increase the performance and effectiveness of their teams to meet these challenges whilst maintaining employee engagement. |
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Their Training Need |
Develop a custom designed, integrated management development programme using Blue Chip Company standards but which was affordable for a SME both in terms of budget and time away from the day job. |
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The Programme |
Working with our client we developed a 360 survey based on their own competencies/success drivers which was used as a diagnostic tool from which each manager developed their individual learning plan. A series of 1 or half day interactive workshops were then developed to meet the needs identified by the survey and were offered to those managers who had a need in that area. The workshops were spread over 6 months with action learning groups maintaining the impetus between workshops. Workshops included;
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Results |
This has just been completed with a high-impact final exercise where participants met with the senior exec team to discuss the programme and feedback actions. Feedback was excellent and we will now work with them to track results… |
Live Bid Support
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Our Client |
A major organisation providing services to the public sector |
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Their Business Need |
To win a high % share of a government bid |
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The Project |
To lead the writing of a high-impact proposal. This involved coaching their bid team and introducing Greenbank tools such as the Value Map to show their USPs, understand / influence the decision criteria and clearly differentiate their offering - all in a very tight word count per question! |
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Results |
They won a significant number of the regions they were bidding for and the project was deemed a real success. |
Tailored Workshop - Advanced Negotiation Skills
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Our Client |
A leading occupational driver risk management provider |
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Their Business Need |
To improve margins and maximise revenue on key sales |
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Their Training Need |
To build the confidence and skills of their sales team, when negotiating deals with corporate clients |
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The Workshop |
A tailored version of our 2-day Advanced Negotiations Workshop, which included working with the sales director to design real-life role plays |
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Results |
The email we received from the Sales Director best sums this up! Many thanks for the two days you spent with us and the time and effort put into making our two days of negotiation training a great success. The general feedback and buzz has been great and they have certainly walked away with some great pointers to use. I will continue to monitor how they progress with these new skills which i hope will result in some increased business or increased relationships with our clients.
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Consultancy - Making the Annual Employee Survey Work!
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Our Client |
The UK arm of a large US-based global FMCG company |
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Their Business Need |
Recent employee satisfaction surveys had shown a significant dip in ratings and our client wanted a better understanding of the underlying reasons for this and to identify what they needed to do next to engage their people in a programme to improve employee satisfaction |
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TheAssignment |
Meet with a series of employee groups and facilitate discussions to gather examples of what is working well and areas that require action using Appreciative Enquiry(link to earlier article) as an approach and produce feedback reports and a presentation to Senior Leaders in the company |
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Results |
Employees welcomed the opportunity for in depth discussion with an external consultant and felt free to give their full and open feedback. The Appreciative Enquiry approach allowed a focus on what is working well - even if only in some areas- and how it can be leveraged and cascaded throughout the business. The report and presentation to Leaders led to a senior team being put together with a detailed communication and action plan to increase engagement across the business and make sure that the best ideas could be put into practice. |
