Greenbank Bulletin

Have you ever heard a presentation and later realized how attracted you were to the presenter?  No, not necessarily that kind of attraction! I mean that you felt connected and uplifted while you were listening.  Maybe, you came away feeling happier, lighter, more enthusiastic and looking forward to the day.  The speaker was so eloquent that you were touched in some way....even if the presentation was about selling shoes!

That quality you experienced is often called charisma - it's an increasingly vital skill for leaders to possess - but it's not an automatic 'given' even for successful business people.

In our advanced presentation skills workshops we often come across highly intelligent senior execs who are being held back because they can't inspire their audience.   The good news is that this can be developed and we often leverage the experience of Ellen Finkelstein in our work with clients in this area -  we are delighted to include this article by Ellen in which she explains the 12 steps any speaker needs to take in order to develop the elusive  'charisma'…

Introducing real, sustainable change, whether at an organisational, team or individual level is probably the biggest pre-occupation and challenge for the vast majority of our clients. Whatever their technical background or business sector they are constantly being asked to make things work better, faster and more effectively. Their years of education and past experience has given them the skills, techniques and processes to focus on what is going wrong, how to diagnose the root cause of the problem and how to treat and resolve it.

Yet despite all of this the problems keep coming and getting people to engage in sustainable change has never been more difficult. In this article we are going to look at an approach that turns this situation on its head - which focuses on what is working well and takes what is good and finds ways to amplify it into excellence.

In this, our latest article from our Negotiation series, we showcase the work of William Ury and Roger Fisher in their popular  'Getting to YES' book.  We build on Ury and Fisher's ideas in our Advanced Negotation Master Classes and share with you here some of the key hints and tips that you can utilise in any negotiation - to get to that elusive 'win-win'