Greenbank Bulletin

If you are responsible for making change happen - whether on a small scale (eg changing working processes to fit in with new IT systems) or larger scale organisational change, it's therefore fairly important that you gain the full commitment of all stakeholders and 'users' - not just lip service compliance. 

In this article we introduce the Change Equation - a simple, but highly effective tool that we have found works for a wide variety of our clients, including senior directors and project managers

In the sales and leadership workshops we do with project managers and consultants a regular objective at the beginning of the programme is "I'd like to lead my offshore team more effectively" .  Given the increasing prevalence of remote teams, it's no surprise that there are plenty of books about this subject and we particularly like this article by Bas de Baar, who specialises in making 'complex things less complex' and is therefore a man after our own heart!

Extensive research has been carried out to identify what differentiates average Project Managers from those who are seen as excellent by their teams, senior management and most importantly by their customers - and communication comes out top time and time again...

Andy Crowe's research  in his book, 'Alpha Project Managers' estimated that PM's spend as much as 90% of their time communicating in one way or another so it is not surprising that effective communication makes such a difference to the success of a project. As one PM said in Crowe's study, 'Until my product is in the customer's hands, communication is my deliverable'.